The FMDC requests the intervention of Hélène Le Gal for the reimbursement of visa fees

The continued refusal of visas to Moroccans by the French authorities continues to displease the country. The Moroccan Consumer Rights Federation even accused France of depriving Moroccans of their “right to information » concerning the new procedures for issuing a visa, thus requesting the French Ambassador in Rabat to intervene for the reimbursement of the costs of visas not issued for “service not honored“. The details.

To start a France visa procedure in Morocco, you must first go through a French visa application center, and pay a minimum amount of 316 Dhs. When submitting the application to this intermediary, who is responsible for delivering your file to the French consular authorities, you will have to pay the French visa fees again, the amount of which varies between 50 euros, for students, and 80 euros minimum for visas during stay.

In a correspondence addressed to the Ambassador of the French Republic in Morocco, Hélène Le Gal, and of which MoroccoLatestNews UK holds a copy, the Moroccan Federation of Consumer Rights (FMDC), requested its excellence to ” please intervene with the various consulates of the French Republic in Morocco by inviting them to refund the costs of visas not issued (service not honored)“.

Another point raised by the Federation concerns the right to information. For FMDC, “the restrictions on the granting of this document (visa) were imposed by the French government without having informed the consumer requesting a visa of the new terms of issuance “, can we read in the same correspondence signed by Dr. Bouazza Kherrati, president of the FMDC.

Furthermore, the same NGO considered that “the intermediary company between the Consulate and the consumer does not have the legal authority to hold the personal data of the latter (law 08-09 relating to the protection of personal data)”we specify.

Solicited byMoroccoLatestNews UKabout the stages of visa applications and where the applicant does not have the right to refuse the general conditions of the intermediary otherwise he cannot advance in his procedure, Dr Bouazza Kherrati, finds that “unhappy”.

“His intermediaries put a knife to your throat. You do not have the right to refuse or accept. It’s not the same for a free intermediary site that exploits your data because you don’t pay anything. This is a paid service, so why ask consumers for their data and use it on top of that? Reason why we felt that the law 08-09 is not respected in this visa application process”explains the activist.

Regarding the visa fees paid by the applicant, and which are not refundable in the event of refusal, the president of the FMDC considers that the consumer pays “visa fees ».

“We are clearly told that to have the visa for a defined period, here is how much you have to pay. So the consumer pays to have his visa. This is a flagrant lack of information on the part of the French authorities. I cannot pay fees which amount to 1,000 Dhs just for the processing of my file. It’s as if you are going to buy a fridge, and the salesman asks you to pay him a fee in advance for the explanations he is going to deliver to you, even if you don’t buy this fridge. he said ironically.

Today, the visa application has become a purely commercial operation that generates billions for the French Republic, says Dr Kherrati, noting that “the Moroccan has the full right to request the refund of the visa fee for service not honored. They can at the limit deduct the charges for the treatment, but return most of our money to us.“, he argues.

Regarding the information component, the president of the FMDC believes that the French consular authorities must be clearer in the terms of obtaining this sesame so that the applicant prepares his file correctly.

“Today, the criteria for issuing visas have become subjective. We just need to clarify the situation and work transparently. We are throwing the pavement in the pond to deal with the visa problem. We sent the same letter to the Ministry of Foreign Affairs, as a slip, for information. Moreover, the MAE has never replied to any of our letters which have a national character. That’s a shame. I think Mr. Nasser Bourita is a very strong minister who works hard internationally. But there is also the parallel diplomacy that can be done by Moroccan NGOs”concludes Dr. Kherrati who believes it is time to put an end to this “spectacle “refusal of visas to Moroccans.


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